S$1,200 RWS fish dish shocker
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And this is on todays cover page
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How come the hawker got punished by the authorities but the restaurant doesnt get punished?
Is this classism?
Why the double standard ?
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Because this is Singapore. We always say Malaysia truly asia right? We never say ourselves only.
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i thought prices are only inflated by 20% in singapore...
im wrong apparently...
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woow.. anyone crazy enough to buy that fish after seeing the price?
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Eating it now
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Originally posted by SANTA CLAUSE:
what about Coelacanth
not nice to eat according to the people who actually fished it out before
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Originally posted by the Bear:
not nice to eat according to the people who actually fished it out before
dinosuar fish -
I hope RWS will close down soon. RWS is only for rich fuck foreign thrash and not for ordinary Singaporeans.Everything is so expensive over there which is so different from the old Sentosa.
Even high end hotels like shangry-la charge $10 for a can of Coke and $11 for a glass of juice. LOL!!!!
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Everyone screwed up, period.....
Customer: for blindly ordering without asking how much it would cost....
Waiter: For not advising the customer on how much it would cost....
Restaurant: For claiming that the SOP is that price should not be told to the customer....
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since it is not in the menu, the restaurant can basically charge any price they want. if the customer is very rich, then can charge the fish for 10k?
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Pls you paid 1K to taste ...muddy dirt fish that fed on Pooh....how good can it be.
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Originally posted by fudgester:
Everyone screwed up, period.....
Customer: for blindly ordering without asking how much it would cost....
Waiter: For not advising the customer on how much it would cost....
Restaurant: For claiming that the SOP is that price should not be told to the customer....
Off the cuff, I think what would have been the wise response to the bill would be to demand 50% off the bill in regards to the dish in question. That would share fairly, the responsibility for the misunderstanding.
As 'fudgester' attributes at [link]:
Customer: for blindly ordering without asking how much it would cost....
Waiter: For not advising the customer on how much it would cost....
Restaurant: For claiming that the SOP is that price should not be told to the customer...
The 'blame' proportion would be shifted accordingly: based on the 'neglect' attributable to each party, but '50%' off-the-cuff seems fair based on the facts reported.
Too bad, neither the host nor his guests were astute enough to suggest this- their bitter experience has unfortunately resulted in a PR nightmare for the restaurant concerned. If only the 'dispute' could have been resolved- there and then amongst them, much anguish would have been removed.
Restaurants at resorts world, if ment to serve only 'high rollers' ought to make their status plain (consistently high publicized menu prices). From reports, I believe that the 'Sultan Fish' dish despite it being an 'off-menu', 'exceptional dish of rare exquisite', was unfortunately casually suggested and therefore substituted for an ordinary one, without neither adequate advice to the customer about the gross escalation in price nor rare exquisite- thus arose this unfortunate misunderstanding.
If resorts world is indeed positioned as a family orientated location, then some semblance of decorum in the treatment of the lay public must be accorded to diners, their guests and families, pricing and otherwise.
This unfortunate incident is a stain on the reputation of 'Resorts World Sentosa’s (RWS) Feng Shui Inn restaurant' amongst the lay public.
Sigh.
A statement of resolution over this matter by the restaurant concerned would be a welcome progression in the exercise of service recovery- a practice so lacking in 'orderly' Singapore.__________________ -
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Re: Man shocked by $1,200 bill for fish at Resorts World Originally Posted by BicCherry
I hope that FS restaurant seeks out Mr Liu for clarification with the intent of service recovery. This would be the right thing to do in defending reputation and upholding service standards at 'Resorts World Sentosa’s (RWS) Feng Shui Inn restaurant' given its already public admission of partial liability. Perhaps a food voucher of equivalent value (worth about $1000 at least if usable only at the same said restaurant) would somewhat resolve the customer's dissatisfaction.
($1000 and not just $500 because it is a self-proclaimed restaurant for 'high-end' customers) and should thus be slightly more 'generous' in its offer, not forgetting its own admission of a "lapse in judgement". (voucher only valid for 1 visit of course and no refunds of unspent portion, valid for 2-3 yrs- so Mr Liu's n friends can maybe meet up yet again). Both FS@RWS and Mr Liu should then make a public statement to the effect of an amicable resolution of this impasse, a prompt and proper closure to this now public situation.
Ultimately a happy customer should be what every business strives to achieve. (except for the shady and dubious ones of course).
Just $1000 restaurant voucher for public publicity of resolution and an improved image, I hope FSI@RWS accepts my suggestion... since newsprints are now also obliged to follow up the case having already publicized it as 'large-print' if not headline news' in the first place- unless there's more to this story that I haven't read about...Feng Shui Inn restaurant, all 'feng shui', no service.
Take home message seems to be "get out of my elitist uncaring face"- arrogant and unpleasant- cannot even be bothered with service recovery especially when guest so upset that they complained publicly- foreign friends also shocked and embarrassed. Now receipts, photos et. al.- all over the internet also nothing much seen done to follow up.
Macham '挂羊头，�狗肉' type of business?
Please note that whilst I'm not related to 'Mr Liu', I do look forward to an amicable closure and reinstatement in SG's good name.
translation:
'挂羊头，�狗肉' gua4 yang2 tou2, mai4 gou3 rou4: 'Hang goat's head, sell dog meat'
N by the way, 'SENTOSA' besides meaning:
'So Expensive, Nothing TO See Also'.
Also now stands for:
'Spent Everything; Nothing TO Spend Anymore'. -
Originally posted by bic_cherry:
seriously....look at the presentation...does it really make you feel hungry want to eat?