Cabby fired after slapping passenger and charging him extra
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Originally posted by Just_do_it_lah:
Very Correct....
Remember to check your payment machine & printer (make sure it is in working condfitions) everytime you start your shift, regardless OMO or half shift.
(this meter is for SMRT & Transcab, receipt roll easy to be replaced).
As for CDG, they have a separate printer machine (dun know about it now). Remember not to pull the receipts, if not the mechanics within will get stucked.
If your payment machine is NOT WORKING.... OPEN YOUR MOUTH
and tell the passenger that your
machine is NOT WORKING everytime a PAX came aboard.
Don't wait until end of trip.... kena f upside down if pax is
nasty.
Good morning, sir, just wake up or just finish....
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Originally posted by MMO69:
If customer savvy enough, can do internet banking fund transfer.
If Pax is a Chio Bu.....
they get free rides from you.... right ?
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Originally posted by Onewaytransfer:
Good morning, sir, just wake up or just finish....
Went out ride bicycle....
servicing date....
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Why can't the driver charge him for the ride to the uniteller and then back to his destination?
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Originally posted by Paem:
Why can’t the driver charge him for the ride to the uniteller and then back to his destination?
becos we need to ban you that's why -
Originally posted by Paem:
Why can’t the driver charge him for the ride to the uniteller and then back to his destination?
By the books....
TD are supposed to "provide" FREE service (w/o charging), ferry pax to nearest ATM and back to final destination.
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I'm a cabby and I'd always believe that when you opened up your shop for business, you have to serve a cause. In this case, your cause is to provide convenience to passengers. If your taxi display signs that credit cards and NETS are accepted and if the system fails, you must provide provisional avenue for the passenger to pay without it being at their cost. Just like you open a shop displaying credit cards logo and someone comes in to buy something from you and uses his card to pay. If your system is down, you should be apologetic. For those cabbies who thinks that it's the company's and passenger's problem, you will soon be phased out. The world is moving on but you are not.
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Originally posted by Just_do_it_lah:
For Credit cards... there are sales draft from CDG....
For eVouchers, there are also another form to be filled, submit and then claim for the journey's fare....
Anything Pax passed you (in cashless payment), make sure you dun ask for Pax to pay cash even though your system is NOT WORKING. Pax complains... you get it.
No more in practise allready. Strictly by cards, nets, ezlink, epins or Cash Voucher..
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Originally posted by Naiche:
I'm a cabby and I'd always believe that when you opened up your shop for business, you have to serve a cause. In this case, your cause is to provide convenience to passengers. If your taxi display signs that credit cards and NETS are accepted and if the system fails, you must provide provisional avenue for the passenger to pay without it being at their cost. Just like you open a shop displaying credit cards logo and someone comes in to buy something from you and uses his card to pay. If your system is down, you should be apologetic. For those cabbies who thinks that it's the company's and passenger's problem, you will soon be phased out. The world is moving on but you are not.
Bro Naiche !! -
Originally posted by White Rubbish Truck:
No more in practise allready. Strictly by cards, nets, ezlink, epins or Cash Voucher..
No more eVouchers ?
?
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Originally posted by Just_do_it_lah:
No more eVouchers ?
This one still in use... but those sales draft for credit card and those payment voucher with carbonised copy where we have to fill in manually is no more in used
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Originally posted by White Rubbish Truck:
This one still in use... but those sales draft for credit card and those payment voucher with carbonised copy where we have to fill in manually is no more in used
Oh.. okie...
thanks for the update.
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Originally posted by FireIce:
include one more rule in handbook
no slapping customerHaha, yes this is a good idea!
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Cashless mode for TD, I 100% support it, save our frustration of giving out change and ....etc
Why many cabby angry on this system is because of the 10%admin and 7% GST for credit card payment and $0.30 for Nets payment.
We don't benefit for that, is the company, yes, they provide the system but in usual trade, ie retail..etc, it's born by the owner, not the other way round.
Many public been debating on this, even came out STforum pages, look at their reply, very disheartening.
The world is moving fast enough, I don't think so.
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TD are in the service industry. In the service industry, Customers are king and they are always right. They are your paymaster. If TD serve with the right attitude, you will be rewarded.
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We are in service industry, no doubt on that. The administration part from Comfort Delgro still need improvement. Most of the time, they just simply throw situation for the drivers to handle, which I think shouldn't be that way. System down, what should they do? When pax dial a cab, they should inform before hand, but most situation, NEVER! They expect pax to get into a cab, without knowing the malfunction of the system. When we inform the pax, they will give you a doubt face, like telling you, 'are you telling me the true?' I ask them, Comfort don't inform you when you dial a cab? 100% the answer is no. We feed back to company, they will tell you, don't argue with pax, just bring them to the nearest ATM to withdraw money, but they won't know, most pax are in the hurry to their destination, where got time to entertain this kind of nonsense, so how? we became the target board loh. Profit, they want to take, shit we handle..A better society? my foot. note: I'm happy driving with CDG, only certain policy, they really had to buck up if we are talking about the world is moving on.
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Guy slapped by cabby rejects taxi vouchers as he 'just wants to move on'
STOMPer Francis has rejected the complimentary taxi vouchers offered by Comfort DelGro after he was assaulted by a taxi driver on the night of March 26.
The STOMPer had refused to pay the additional cab fare accumulated from travelling to a nearby ATM as the NETS system in the cab was faulty. However, the taxi driver became aggressive and even slapped the STOMPer.
A representative from Comfort DelGro said in a statement issued on March 27 that the taxi driver's hiring agreement has been terminated.
STOMPer Francis was also offered complimentary taxi vouchers but has since declined to receive them, saying he 'just wants to move on'.
In his response to Comfort DelGro, STOMPer Francis wrote:
"I just want to point out the flaw in your taxi meterings and also the violent behavior of your staff.
"I decline to receive the vouchers and I just want to move on."
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ie. you owe me forever!
just like Qantas that spilled red wine on my jacket and new levi's jeans
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Complimentary taxi vouchers so he could take more taxis and be slapped more.
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Originally posted by TehJarVu:
ie. you owe me forever!
just like Qantas that spilled red wine on my jacket and new levi's jeans
So did....
offers you lifetime 1st class tickets ?
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Originally posted by Just_do_it_lah:
So did....
offers you lifetime 1st class tickets ?
lifetime can take how many times??if take 1 time then plane crash how??? abit lugi since can only take 1 time...
or they drop u mid-air in indon/phillipine...? then make press statement that nothing has dropped from their plane, engine was not on fire...
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Originally posted by ^Acid^ aka s|aO^eH~:
lifetime can take how many times??if take 1 time then plane crash how??? abit lugi since can only take 1 time...
or they drop u mid-air in indon/phillipine...? then make press statement that nothing has dropped from their plane, engine was not on fire...
lifetime lah (at least before he surrenders his NRIC)...
.Free... just take Qantas to Australia, then turn around w/o leaving the AP.
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At most... comfuck tai-ko will give the ONE KENA SLAPPED
50 dollars vouchers...
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STOMPER Francis may want to write a book....
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If it was me, I sure go make police report for assault and battery.