Hi,
I would like to write about an unreasonable shop in Sim Lim Square that refuses me to exchange for a better home cordless phone.
I bought a uniden cordless phone from the shop, came home and realized that the product does not meet my requirements and requested for a change to a phone with a better specifications.
However, the shop refuses to change and insists that it is our problem for buying that phone. They insist that they have told us the specification and since we bought the phone, it means that we have accepted his recommendation. But when we came home and try out the phone, we then realised that the shop owner did not tell us a few things. First, the phone display does not have back light. Second, the volume of the phone is very soft even when we tune to the loudest.
We tried to explain to them our concerns and requested for a change but they refused and even threatened us to bring this issue to CASE. Also, I suspect that the phone might be illegal because some printings on the box are incorrect; the country of the manufacturer is spelled wrongly.
The shop is called Office-Link Electronics, located in Sim Lim Sq, unit 02-56. I was so angry with their attitude and conduct.
Regards
Shane
Why don't you check with CASE. I believe they will advise you on your case or even conduct an investigation.
Sadly, not all shops in Sim Lim are trustworthy..