I've heard a lot of complaints abt ppl been conned off their money when they buy PSP from various shops. Pls feel free to comment, good or bad, here on the shops that you bought your PSP from. I was hoping for some info on where I shld or shldn't buy/service my PSP.
Personally I'm a victim too. I bought my PSP from Game Factory located at Queensway Shopping Centre. Bring it back there for servicing they tried to charge me various charges. When I refused to pay any of those nonsense charges, my PSP return, worse then before. They even replace my battery with a faulty one. When I demand an explanation, the manager there, Tom, talk to me in a very sarcastic manner and telling me that I'm not their customer becos I din pay them all the nonsensical charges and also say if I'm not happy, just get out of their shop. To think I spend $375 to buy the PSP from them.
Rating:
Game Factory (Queensway Shopping Centre)
Price: 3/10
Reliability of product: 2/10
Service: 0/10 (After sales service is non-existance)
Overall: 0/10 (All warranty and promises totally not fulfilled)
Conclusion: This shop is only good in cheating customers and they get annoyed when some customers dun get cheated by them. Period.
Folks out there, pls recommend me some good PSP vendors and also warn everyone against any cheats out there. Many Thanks!
You can complain to Ministry of Trade and Industry. Click here.
Anyway, to all who are reading, the best way is to get recommendation from friends who have bought from whichever shop and is satisfied with what they paid for.
There are some (which I know of but not naming) shops who put their ads online but fail to state clearly that the price the customer see online is not the NETT price. Therefore a misunderstanding might occur when the shop suddenly say there's a 7% GST and whatever firmware upgrading cost.
Thanks for the info. By the way, I juz realise they replaced my motherboard to the latest ver 4.01 imitation motherboard which can't be mod. sigh....
v4.01 still can be mod. latest motherboard currently that cant be mod is v3. version has got nth to do with able to be mod anot. a pandora should do everything.
I'm not too sure what a pandora? how it works? cos i've brought it to various shops they all say can't be mod cos the board is a psp3000.