Night Owls Chatterboxes - Part LXXIII
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Originally posted by cassie:
it could.
btw, did you take the honey?
i did
somehow it felt like it upped my sugar level
something i don't want
considering the amount of mixers i consumed in 11 days
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Originally posted by ä¸�如就æ»:
Too late .. I already saw this ..
i am unemployed
treat when?????
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ok i shall go for a walk.
i don't think i can jog yet
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Originally posted by SBS2601D:
The OCBC doesn't do free cake....lagi funny. Of course it wasnt so funny for the customer service peeps.
*where's MY cake?*
ahahahaha
She even thought of throwing herself onto the floor and kicking her legs... she must be the sister-in-law of the woman who complained here that her husband does that.
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Originally posted by Kuali Baba:
She even thought of throwing herself onto the floor and kicking her legs... she must be the sister-in-law of the woman who complained here that her husband does that.
I would find it hard to believe if I hadn't exposed myself to the ugly side of some customers working under such conditions for 9 days.I got a complaint letter for....refusing to give in the demands of a free delivery, the justification for which, I cant remember but was utterly absurd.
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Originally posted by Kuali Baba:
She even thought of throwing herself onto the floor and kicking her legs... she must be the sister-in-law of the woman who complained here that her husband does that.
now that would have been the icing on the cake
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if you guys think being in the service line here is tough ....
imagine those in this line in countries like China, where public argument is a national sport ....
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Hmmm... A raspberry cheesecake from coffeebean would cure kopio...
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Originally posted by Kuali Baba:
Maybe that's why I feel funny whenever I drink Red Bull - it must be a side effect of the wing-growing process.
LOLHow about her taking a cab to Goodwood Park Hotel and than pay the fare with Visa and demand the taxi uncle to do the Visa dance
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Originally posted by elindra:
LOLHow about her taking a cab to Goodwood Park Hotel and than pay the fare with Visa and demand the taxi uncle to do the Visa dance
I have a suggestion too...why dont you do a alpha demo of that for us?
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Originally posted by ^Acid^ aka s|aO^eH~:
Hmmm... A raspberry cheesecake from coffeebean would cure kopio...
and when was your last visit to CBTL? -
Originally posted by Kuali Baba:
She even thought of throwing herself onto the floor and kicking her legs... she must be the sister-in-law of the woman who complained here that her husband does that.
Seriously I watched the adNo where does it say that OCBC gives free cakes on your birthday
What it does say is that they are willing to go the extra mile to give you a pleasant surprise or just go the extra mile for you; little girl wants to surprise her mum, so OCBC helps her with the surprise
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Originally posted by SBS2601D:
I have a suggestion too...why dont you do a alpha demo of that for us?
Why don't you ask her since she is the one with her head up in the clouds. -
Originally posted by elindra:
Why don't you ask her since she is the one with her head up in the clouds.
Oh man....we should wait for such an entry on someone's blog.*the taxi driver refused to do the cha-cha for me...*
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Originally posted by cassie:
and when was your last visit to CBTL?1st day of work this year~~~~ went to get a slice after lunch to reward myself... but i got very sleepy after tat...
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Originally posted by SBS2601D:
Oh man....we should wait for such an entry on someone's blog.*the taxi driver refused to do the cha-cha for me...*
She replied:"First, thanks to those who wished me happy birthday. Thanks as well to those who support the previous post. As for those who said kudos to the staff at OCBC, I agree with you. The staff reacted well enough, I think. Two of the ladies seemed quite amused. The third one just seemed a bit disinterested after performing her banking duties. I think the gentleman also saw the funny side of the incident. Our conversation basically revolved around whether there was a sufficient basis for the ad to be reenacted. As I said, if he had insisted I had a super cute daughter with me to get a cake, he would have won.
I don't know if the OCBC gentleman paid for the cake out of his own pocket but I've asked David Conner and Andrew Lee, respectively OCBC's group CEO and Senior EVP of Global Consumer Financial Services, to make sure he's reimbursed.
I'd like to point out that I didn't insist on getting a cake from OCBC, technically, at any point in time. I asked if I could get a cake. I was told no, I couldn't. Which was fine. I then asked why I couldn't get a cake. I was told it was because the commercial was just a commercial. Which was also fine. I then asked why OCBC had a commercial about giving away birthday cakes when it didn't have any birthday cakes to give away. If the staff had given me an acceptable explanation, I'd have walked away. Or if they hadn't given me an acceptable explanation (nor a cake), I would then ask OCBC's senior management for one. But I can't complain to the CEO straight away without giving the ground level staff a chance to show whether OCBC really gave their customers birthday cakes, right?
Some people say I got a cake from OCBC's employees, not OCBC, and that I shouldn't have tormented the staff when my target was the corporation. I'm sorry, this argument cuts no ice with me. The incident was during business hours, the staff were wearing OCBC's uniform, serving OCBC's customers on OCBC's banking premises. They were representing OCBC whether you or they like it or not. It's a tough job working in a banking hall but hey, whose job is easy, eh? Other than the President of Singapore? Sure, the frontline staff aren't responsible for the ad. They don't make as much as David Conner. But they know they're getting paid for being the conduit between retail customers and 'the bank', which they're a part of. Should they perform only mechanical tasks because they make only $x per month? Any unexpected incidents not listed in the training manual is none of their business? Come on! If they do that, they're no better than machines. And if they're no better than machines, they should be replaced by machines. And bank tellers have been, to some extent. The next wave of workers to be replaced will be those cashiers who mechanically scan, pack and collect the money. Cold Storage Great World City has a lane for those who prefer to scan, pack and swipe a bank card themselves. Such facilities are already quite common in the US.
I think it's a bit over dramatic to say I 'tormented' or (emotionally) 'maimed' the staff at OCBC, or spoilt their day or weekend. As for those who use the word 'misery', well, you have no idea what misery is. Misery is when you have stage 4 cancer. Misery is when your country's at war. Misery is when there's no rice in the house. Misery is when your dog's run over by a car. Misery is when you're homeless in a -10°C winter and you're five years old. A crazy customer making a crazy request? That's a nice distraction from the tedium of being a bank teller. Nevertheless, if I did really cause anyone at OCBC any distress, in any minor or major way, I apologise, unreservedly and sincerely. And I suggest you get out of the service industry. If you can't take the heat, get out of the kitchen. If you can't handle crazy customers, then don't handle customers for a living. Or you would have to face many more crazy ones and make yourself 'miserable'.
I've enjoyed reading the comments, even those that are are downright rude. I'm perverse, I know. (Hey! I think no one's used that word on me yet!) There's a diversity of views, which is not a bad thing. But there's one thing we all agree on: the cake's bloody awful!
Ok, over to you, guys. Fire away." -
Woah.... wall of text.
Okay, let's go to the last paragraph. Let me sum up my feelings:
SHE IS PERVERSE.
There. The Fudgester has become the first person to use that word on her.
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i'm heading to bed now... good nite everyone...
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Originally posted by fudgester:
Woah.... wall of text.
Okay, let's go to the last paragraph. Let me sum up my feelings:
SHE IS PERVERSE.
There. The Fudgester has become the first person to use that word on her.
Misery is when you have stage 4 cancerWho the fark she thinks she is stating something liddat?
Anyway its obvious she's never been at the receiving end.
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Originally posted by fudgester:
Woah.... wall of text.
Okay, let's go to the last paragraph. Let me sum up my feelings:
SHE IS PERVERSE.
There. The Fudgester has become the first person to use that word on her.
Seriously just because someone is in the service industry, it doesn't mean she needed to 'brighten up their day' by being an ass -_-Being in the retail line before, I really thank god when I don't mean any weird or strange customers or dumb ones.
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Originally posted by SBS2601D:
Misery is when you have stage 4 cancerWho the fark she thinks she is stating something liddat?
Anyway its obvious she's never been at the receiving end.
Well it's obvious she has a very smooth sailing lifeOr she is darn optimistic
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Originally posted by elindra:
Seriously just because someone is in the service industry, it doesn't mean she needed to 'brighten up their day' by being an ass -_-Being in the retail line before, I really thank god when I don't mean any weird or strange customers or dumb ones.
I earned my pocket shillings in the service line as a teenager ... and I can tell you, the world is full of arseholes and pricks ...
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Originally posted by Fatum:
I earned my pocket shillings in the service line as a teenager ... and I can tell you, the world is full of arseholes and pricks ...
and the ones who try to behave like that and appear super-duper dumb. -
remember this?
i forgot to tell you guys that it's been taken down already.. we asked when we were in Tokyo
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I just got another piece of mail about the sea urchin pasta. It's available only from Saturday evening because of a shipping delay. And the price? $55.