Club 30's "Kill The Boredom Demon" Jive Pad, 54th Edition
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You mean ppl actually believed that Singtel is a professionally run co?Originally posted by av98m:
ps: my personal encounters with its customer service had proven otherwise.
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Seriously by not safe-guarding their own rights as a company as well besides the consumers, I wonder who made the decision
Someone's head is going to roll and roll and roll -
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nah.......let's move onOriginally posted by elindra:Seriously by not safe-guarding their own rights as a company as well besides the consumers, I wonder who made the decision
Someone's head is going to roll and roll and roll -
Singtel has a long history of screwing with its customers' privacyOriginally posted by elindra:Seriously by not safe-guarding their own rights as a company as well besides the consumers, I wonder who made the decision
Someone's head is going to roll and roll and roll
remember that big pissup years ago when one of their users found her PC being illegally scanned and it turned out that Singtel asked MHA to scan all their suscribers' PCs? -
Originally posted by stellazio:
say, so was there a turnout on the 25th at youth park or was the event cancelled? -
In the grand old tradition of large organisations dominated by cronyism and nepotism, it will not be the person who made the fatal decision who gets beheaded.Originally posted by elindra:Seriously by not safe-guarding their own rights as a company as well besides the consumers, I wonder who made the decision
Someone's head is going to roll and roll and roll -
i wish i could.. my 12 day workweek just got stretched to a 19 day workweek..Originally posted by Celtic Knot:I am joining a group of photography kakis to to visit Pengerang (@ JB), next Saturday, 8 Sept.
There's Butter lobster and the best mee goreng.
Gotto take ferry from Changi Jetty and leaves Singapore at 8am and should be back to Singapore by 4pm.
Anyone wanna join me?
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this was just 1 of the pics takens at the youth park.Originally posted by av98m:
say, so was there a turnout on the 25th at youth park or was the event cancelled?
People's Action Figurines Party so they call it. -
12day workweek?? 19day workweek?? dun understand..Originally posted by the Bear:i wish i could.. my 12 day workweek just got stretched to a 19 day workweek..
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i kena work from today until 7th Sept (no break.. weekend gotta work also)
but then, something came in... so got to work from today until 14th (no break.. weekends gotta work).. that's 19 days in a rowOriginally posted by Celtic Knot:12day workweek?? 19day workweek?? dun understand.. -
http://textfiend.net/zerohero/?p=453Originally posted by stellazio:this was just 1 of the pics takens at the youth park.
People's Action Figurines Party so they call it. -
understand liao...Originally posted by the Bear:i kena work from today until 7th Sept (no break.. weekend gotta work also)
but then, something came in... so got to work from today until 14th (no break.. weekends gotta work).. that's 19 days in a row
hmm..your uniform organisation sounds tedious leh...
at least auntie me gets my weekends off...and me can enjoy the sun and sleep...
oki..lucky auntie me...*pat pat my own head*. -
i think if i did turn up for all 19 days, my boss will be freaking out as it'll be breaking labour laws
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actually, i was nice to the customer service and they went out of their way to help me
they even did a line check for me and called me back to tell me the line was okay (one time) and then helped me do the proper connection.. something about windoze being buggy.. they helped me fix that..
then another time, they did the line check and found that the cables to some routing station were damaged causing the slowdown.. and they called me a day later to tell me that the cables were mended and my connection was back to normal again..
all ya gotta do is to be nice to the helpdesk people.. because they get abused often, you be nice to them, they are very helpful to you
as for their senior management, as with most senior managements, they have their heads crammed up their assOriginally posted by Wanda:You mean ppl actually believed that Singtel is a professionally run co?
ps: my personal encounters with its customer service had proven otherwise. -
i thought singnet customer service operates from 9-6 only?
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I had worked in customer svc before and know all about nasty customers, so I would never want to be an unreasonable customer if I can help it. And I was not un-nice to them...I'd even overlook their mistakes the first couple of times...until it got too much. The lower level staff weren't unhelpful but their system is a joke. The worst was their manager - he was not nice, nor helpful, and even passed sacarstic remarks.Originally posted by the Bear:actually, i was nice to the customer service and they went out of their way to help me
they even did a line check for me and called me back to tell me the line was okay (one time) and then helped me do the proper connection.. something about windoze being buggy.. they helped me fix that..
then another time, they did the line check and found that the cables to some routing station were damaged causing the slowdown.. and they called me a day later to tell me that the cables were mended and my connection was back to normal again..
all ya gotta do is to be nice to the helpdesk people.. because they get abused often, you be nice to them, they are very helpful to you
as for their senior management, as with most senior managements, they have their heads crammed up their ass -
the Singnet technical guy who took care of my office seems well too..
quick and speedy when we called him to come and help us with the connection problems..
HOWEVER, as for my home connection, I nearly strangle everyone...and sometimes no one responded.
I think that there is a diff in service quality between a Biz Customer and home customer...
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As long as you call them before midnight they are there to help youOriginally posted by stellazio:i thought singnet customer service operates from 9-6 only?
More like 9am - 12am
I dun have any gripes with their customer service really because somehow they always give me a follow up call after -
erhh...that's MIA izzit? even for one day?Originally posted by the Bear:i think if i did turn up for all 19 days, my boss will be freaking out as it'll be breaking labour laws -
she should, cos she IS breaking labor laws!Originally posted by the Bear:i think if i did turn up for all 19 days, my boss will be freaking out as it'll be breaking labour laws
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aiyah.. poor you.. kena the bad seeds
maybe i was lucky?
that being said, their customer service in the past was worse than useless
still angry about them not knowing their own product and causing me to buy a bad product because of their adviceOriginally posted by Wanda:I had worked in customer svc before and know all about nasty customers, so I would never want to be an unreasonable customer if I can help it. And I was not un-nice to them...I'd even overlook their mistakes the first couple of times...until it got too much. The lower level staff weren't unhelpful but their system is a joke. The worst was their manager - he was not nice, nor helpful, and even passed sacarstic remarks. -
she'll "advise" me to take a day of two off in betweenOriginally posted by tare:she should, cos she IS breaking labor laws!
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The bad advice thing is still happening....Originally posted by the Bear:aiyah.. poor you.. kena the bad seeds
maybe i was lucky?
that being said, their customer service in the past was worse than useless
still angry about them not knowing their own product and causing me to buy a bad product because of their advice
My BB contract will end in Nov...wonder if there are any good alternatives currently
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The most champion one is still years ago when I was a pacnet user. I sent an email to their techsupport asking for help and the person whom received my email forwarded it to another colleague with the message "please help this idiot".
And I know this how?
The joker accidentally cc'ed me in her email!!!