IL Caffe Di Roma @ The Cathay

• DeadPoet

  24 Apr 07, 13:21

  Originally posted by the Bear:

  a letter is not necessary if there is no correspondence and it was settled there and then...
  
  an apology and replacement of the item in question, plus maybe a bit of freebies is sufficient...
  
  and frankly, if the customer expects more, it just shows the customer damned "gian png"
  
  

  I am trying to be sarcastic lah.
• the Bear

  24 Apr 07, 17:13

  you failed
  
  

  Originally posted by DeadPoet:

  I am trying to be sarcastic lah.

• DeadPoet

  24 Apr 07, 19:25

  Originally posted by the Bear:

  you failed
  
  

  I thought Happy Meal is quite obvious mah.
• Rhonda

  1 May 07, 11:48

  Originally posted by choco B:

  Hmm
  What should be the correct reponse from them?
  

  Here's my tongue-in-cheek version of a reply :
  
  Dear (insert name here),
  
  We are truly sorry that you found a strand of hair in your burger. As a result of your complaint, we shall henceforth employ kitchen staff who consent to being shaved bald.
  
  To be extra vigilant, we shall also ensure that their nostril hair is being clipped on a regular basis.
  
  We are also considering the hairy danger eyebrows and eyelashes pose. We are trying to come up with a viable solution to those issues, but rest assured that we are working on it.
  
  Meanwhile, you might be happy to know that your next free burger comes from a hairless cow and is prepared by a bald kitchen cook.